Terms of Service

Cernaro provides software for content intelligence, source monitoring, content planning, drafting, adaptation, scheduling, publishing, and related functionality.

Features may include:

• source feeds;
• websites and RSS;
• YouTube sources;
• personas;
• templates;
• content idea identification;
• content ranking;
• AI-assisted drafting;
• platform-specific content;
• scheduling;
• automatic publishing;
• integrations;
• publishing records; and
• analytics or performance information.

Features available to you may depend on your plan.

Cernaro is primarily designed for business and professional use by creators, marketers, agencies, businesses, teams, and other professional users.

If mandatory consumer-protection law applies to you despite this positioning, nothing in these Terms excludes rights that cannot legally be excluded.

You must be at least 18 years old to use Cernaro.

You may not use Cernaro if:

• you are legally prohibited from using the Services;
• your account was previously terminated for serious abuse and we have not authorized you to return; or
• your use would violate applicable sanctions, export-control laws, or other legal restrictions.

You must provide accurate account information.

You are responsible for:

• maintaining the security of your account;
• maintaining the confidentiality of credentials;
• activity performed through your account;
• ensuring authorized users follow these Terms; and
• promptly informing us of suspected unauthorized access.

You may not:

• share credentials in an insecure manner;
• impersonate another person;
• create accounts using materially false information; or
• circumvent account, usage, or security restrictions.

A workspace may contain multiple authorized users.

Workspace owners and administrators may be able to:

• invite users;
• remove users;
• manage permissions;
• access workspace content;
• connect accounts;
• configure publishing settings;
• manage subscriptions; and
• perform other administrative actions.

If an organization controls your workspace, that organization may control Customer Content and access associated with the workspace.

You are responsible for understanding your organization’s policies.

Cernaro is a developing software platform.

Certain features may be identified as beta, preview, experimental, or limited release.

Such features may:

• contain errors;
• change;
• be interrupted;
• have limited support;
• produce unexpected results; or
• be discontinued.

Cernaro will use reasonable efforts to provide the Services but does not promise that every feature will always be available or error-free.

“Customer Content” means material you or your authorized users submit, upload, import, connect, or otherwise provide through Cernaro.

Customer Content can include:

• custom personas;
• custom templates;
• prompts;
• instructions;
• files;
• text;
• URLs;
• media;
• brand information;
• drafts;
• comments; and
• other material.

As between you and Cernaro, you retain your rights in Customer Content.

You grant Cernaro a worldwide, non-exclusive, limited license to host, copy, process, transmit, transform, display, and otherwise use Customer Content only as reasonably necessary to:

• provide Cernaro;
• operate requested features;
• maintain and secure the Service;
• troubleshoot;
• comply with law; and
• exercise rights under these Terms.

This license ends when the relevant Customer Content is deleted, except where continued retention is technically necessary for limited backups or legally required.

You represent and warrant that you have the rights, permissions, and authority necessary to submit Customer Content and instruct Cernaro to process it.

You are responsible for Customer Content and for ensuring that its use through Cernaro does not unlawfully:

• infringe copyright;
• infringe trademark rights;
• violate privacy rights;
• violate publicity rights;
• disclose confidential information;
• breach a contractual obligation; or
• violate applicable law.

Do not upload material you are not authorized to use.

Cernaro allows users to select or provide third-party sources.

Third-party source material remains subject to the rights of its respective owners.

Your ability to view a webpage, feed, video, or other publicly accessible source does not necessarily mean you own that content.

Cernaro may process source information for the purpose of providing its content-intelligence functionality, but these Terms do not transfer ownership of third-party source material to you or Cernaro.

You are responsible for using source-derived information and generated content lawfully.

Cernaro may restrict or discontinue processing of a source when necessary to:

• comply with law;
• respect platform requirements;
• address copyright complaints;
• respond to technical restrictions;
• comply with API requirements; or
• protect Cernaro.

Cernaro and its licensors retain all rights in the Service and in “Cernaro Materials.”

Cernaro Materials include:

• software;
• source code;
• object code;
• architecture;
• interfaces;
• designs;
• branding;
• graphics;
• ranking systems;
• scoring systems;
• algorithms;
• prompt systems;
• workflows;
• product logic;
• default templates;
• default personas;
• reusable structures;
• documentation;
• datasets owned or licensed by Cernaro;
• models or model configurations;
• analytics methods; and
• other technology developed by or for Cernaro.

Except for the limited right to use the Services under these Terms, no rights in Cernaro Materials are transferred to you.

“Generated Output” means content produced for your workspace by Cernaro using Cernaro functionality.

Subject to these Terms and third-party rights, as between you and Cernaro, you may use Generated Output produced for your account for your business purposes.

To the extent Cernaro owns transferable copyright or similar rights specifically in a Generated Output created for you, Cernaro assigns those rights to you upon creation, excluding:

• Cernaro Materials;
• default templates;
• underlying software;
• algorithms;
• prompt systems;
• third-party content;
• source material; and
• material independently used or developed by Cernaro.

Because AI and template-generated output may not always qualify for intellectual-property protection, Cernaro does not promise that every Generated Output is copyrightable or exclusively owned.

Similar or identical output may also be generated for other users.

Cernaro uses artificial intelligence and automated systems to assist with content intelligence and creation.

AI-generated information can:

• be inaccurate;
• omit context;
• contain factual errors;
• reflect information contained in source material;
• produce unexpected language;
• resemble existing material; or
• be unsuitable for a particular audience or platform.

Cernaro does not represent Generated Output as professional legal, financial, medical, accounting, or other regulated advice.

You retain final control

You are responsible for reviewing Generated Output before using or publishing it.

You are responsible for determining:

• accuracy;
• factual support;
• legality;
• tone;
• suitability;
• intellectual-property compliance;
• advertising compliance;
• platform compliance; and
• whether publication is appropriate.

Cernaro is an assistive tool. It does not replace your editorial judgment.

Cernaro may help you research, create, organize, and publish content.

Cernaro does not guarantee:

• audience growth;
• follower growth;
• engagement;
• reach;
• impressions;
• leads;
• revenue;
• sales;
• search ranking;
• virality;
• customer acquisition cost;
• return on advertising spend;
• platform approval; or
• any other business result.

Past or example performance does not guarantee future performance.

You may connect third-party accounts to Cernaro.

You represent that:

• you own the account or are authorized to connect it;
• you have authority to grant the requested permissions; and
• use of the account through Cernaro is consistent with applicable third-party terms.

Cernaro may store authorization tokens needed to provide the integration.

You may disconnect supported accounts.

Third-party platforms may revoke tokens, change APIs, restrict functionality, suspend access, change pricing, or discontinue services at any time.

Cernaro is not responsible for independent decisions made by third-party platforms.

Cernaro may allow you to schedule or automatically publish content through connected accounts.

When you:

• schedule content;
• approve a publishing rule;
• enable automatic publishing; or
• otherwise configure Cernaro to publish on your behalf,

you authorize Cernaro to take the corresponding publishing action using your connected account.

You remain responsible for:

• the content being published;
• the destination account;
• timing;
• permissions;
• applicable disclosures;
• platform rules; and
• legal compliance.

Cernaro may maintain publishing logs for security, troubleshooting, and accountability.

Publishing failures

Publishing may fail or be delayed because of:

• third-party API outages;
• rate limits;
• expired permissions;
• platform restrictions;
• network issues;
• changes to APIs;
• content rejection;
• account restrictions;
• scheduled maintenance; or
• other technical conditions.

Cernaro does not guarantee that every scheduled post will publish at an exact time.

Where feasible, Cernaro may provide failure notices or publishing status information.

Use of third-party services through Cernaro remains subject to their terms.

For example, use of YouTube API Services may also require agreement to the applicable YouTube Terms of Service.

LinkedIn, Meta, X, Google, YouTube, and other third-party services are independent from Cernaro unless expressly stated otherwise.

Cernaro does not claim endorsement by, ownership of, or affiliation with those platforms merely because an integration is available.

You may not use Cernaro to:

• violate law;
• infringe intellectual-property rights;
• impersonate another person or organization;
• publish content you have no authority to publish;
• distribute malware;
• conduct phishing;
• steal credentials;
• circumvent platform security;
• bypass API restrictions;
• scrape services where scraping is prohibited;
• harass or threaten people;
• facilitate fraud;
• publish unlawful discriminatory content;
• create unlawful deceptive advertising;
• distribute unlawful spam;
• conduct coordinated platform abuse;
• artificially manipulate engagement;
• evade third-party platform enforcement;
• interfere with Cernaro;
• reverse engineer Cernaro except where law expressly permits;
• obtain unauthorized access;
• probe or attack Cernaro systems without authorization; or
• resell or reproduce Cernaro except through an authorized program.

Cernaro is not designed for:

• healthcare decisions;
• medical diagnosis;
• lending or credit eligibility;
• insurance eligibility;
• employment eligibility;
• housing eligibility;
• biometric identification;
• criminal-justice decisions;
• legal determinations; or
• other high-impact decisions concerning individuals.

Do not use Cernaro to make solely automated decisions that produce legal or similarly significant effects on an individual.

You are responsible for ensuring content published through Cernaro complies with applicable advertising and marketing laws.

This includes responsibility for appropriate:

• sponsorship disclosures;
• affiliate disclosures;
• testimonial disclosures;
• promotional claims;
• pricing claims;
• competition or giveaway terms; and
• other legally required disclosures.

You must have reasonable support for factual marketing claims you publish.

Cernaro respects intellectual-property rights.

If you believe material stored or processed through Cernaro infringes your copyright or other intellectual-property rights, contact admin@cernaro.com.

Your notice should provide sufficient information for us to identify:

• the protected work;
• the allegedly infringing material;
• where it appears;
• your contact information;
• the basis of your claim; and
• your authority to act.

Cernaro may remove or restrict access to material when reasonably necessary.

Cernaro may suspend or terminate repeat infringers where appropriate.

Nothing in this section limits any formal copyright notice-and-takedown procedure Cernaro may establish under applicable law.

If you voluntarily provide suggestions, ideas, feature requests, or feedback about Cernaro, you grant Cernaro a perpetual, irrevocable, worldwide, royalty-free right to use that feedback without restriction or compensation.

This does not transfer ownership of your Customer Content to Cernaro.

Our collection and processing of Personal Information is described in the Cernaro Privacy Policy.

Where Cernaro acts as a processor for a business customer, additional data-processing terms may apply.

Some features require a paid subscription.

Current plans, features, billing periods, and prices are displayed on the Cernaro Pricing page or checkout page.

Prices may vary by:

• plan;
• billing frequency;
• promotion;
• currency;
• tax;
• region; or
• other disclosed factors.

The price displayed when you purchase controls your purchase, subject to applicable tax.

If you purchase an automatically renewing subscription, Cernaro will clearly disclose the recurring nature of the subscription before purchase.

Unless you cancel before renewal, the subscription will renew for the disclosed billing period and the applicable payment method may be charged.

You may cancel renewal through available account controls or by contacting support.

Cancellation stops future renewals but generally does not immediately terminate access already paid for.

Cernaro may change subscription prices.

Price changes will normally apply from a future billing period rather than retroactively.

Where required by law, we will provide advance notice and any required cancellation rights before a price change affects an existing subscription.

You may cancel a paid subscription in accordance with the cancellation controls available for your account.

After cancellation:

• you will not be charged for subsequent renewal periods;
• access may continue until the end of the paid billing period; and
• account deletion is handled separately from subscription cancellation.

Cancellation of a subscription does not automatically delete your Cernaro account.

Free trial

Eligible accounts receive a 7-day free trial. If the trial converts to a paid plan, billing starts according to the terms shown to you at signup and checkout, which display your plan, the charge date, and the amount before you confirm.

Cancellation and “no commitment”

You may cancel at any time. Cancellation prevents future renewal; it does not shorten or refund the billing period you have already paid for, and your plan remains active until that period ends.

“No commitment” means there is no minimum term and no obligation to continue beyond your current billing period — not that a completed charge is reversible.

Refunds

Cancelling does not automatically create a refund for charges already made.

Except where:

• required by applicable law;
• stated in a specific offer at the time of purchase;
• required by mandatory consumer rights; or
• otherwise expressly approved by Cernaro,

fees already paid are generally non-refundable.

Nothing is charged during the free trial itself, so cancelling before it ends leaves nothing to refund.

Nothing in these Terms limits a right to a refund, cancellation, repair, replacement, credit, or other remedy that cannot legally be excluded.

Users in certain jurisdictions may have mandatory cancellation or cooling-off rights.

Where such rights apply, Cernaro will honor them.

If applicable law allows immediate performance of digital services following express customer agreement and acknowledgment concerning cancellation rights, Cernaro may obtain that agreement during checkout.

Prices may exclude applicable taxes unless otherwise stated.

You are responsible for taxes legally imposed on your purchase except taxes imposed on Cernaro’s net income.

Cernaro or its payment provider may collect tax where legally required.

Payments may be processed by third-party payment providers.

Your payment provider may have additional terms and privacy practices.

You authorize Cernaro and its payment providers to charge the selected payment method for amounts properly due.

Cernaro may offer free trials, credits, discounts, or promotions.

Additional promotional terms may apply.

Unless otherwise stated:

• promotional credits have no cash value;
• promotions may be limited to eligible users;
• abuse of a promotion may result in cancellation; and
• promotions may not be combined.

Cernaro will not retroactively charge for a genuinely free trial unless recurring billing and its conditions were clearly disclosed before you enrolled.

Cernaro may suspend access when reasonably necessary because of:

• security concerns;
• suspected fraud;
• serious violations of these Terms;
• unlawful activity;
• infringement;
• non-payment;
• third-party platform requirements;
• risk to Cernaro or other users; or
• legal requirements.

Where appropriate, we will provide notice and a chance to resolve the issue.

We may act immediately where necessary to prevent harm, abuse, security risk, or legal violation.

You may stop using Cernaro at any time.

You may delete your account through available account controls or request deletion from support.

Cernaro may terminate an account for material or repeated violations of these Terms, subject to applicable law.

Upon termination:

• your right to use Cernaro ends;
• connected integrations may be revoked;
• Customer Content may be deleted according to our retention practices; and
• provisions intended to survive termination remain effective.

Where supported, Cernaro may provide tools for exporting certain Customer Content.

You are responsible for exporting information you wish to retain before deleting your account.

Deletion from Cernaro does not automatically delete content previously published to third-party platforms.

You must manage published third-party content through the relevant platform.

Cernaro may improve, modify, add, or remove features.

We will not intentionally use this right to deprive paying users of the material benefit of a subscription without providing an appropriate remedy where required by law.

If a material change substantially reduces a paid Service, Cernaro may provide advance notice, migration options, cancellation rights, credits, or another reasonable remedy depending on the circumstances and applicable law.

Unless Cernaro separately agrees to a service-level agreement, no specific uptime percentage is guaranteed.

Temporary downtime may occur because of:

• maintenance;
• deployment;
• bugs;
• infrastructure failures;
• security incidents;
• third-party outages;
• force majeure;
• API changes; or
• other events.

We will use commercially reasonable efforts to maintain the Services.

Cernaro may depend on independent providers.

We are not responsible for the independent acts or omissions of:

• social networks;
• search engines;
• content publishers;
• websites;
• hosting providers;
• payment providers;
• AI providers;
• API providers; or
• other third parties.

Nothing in these Terms guarantees continued availability of an integration.

Cernaro will not intentionally make private Customer Content publicly available except:

• at your instruction;
• as required for publishing;
• with your authorization;
• to service providers required to operate the Service;
• as permitted by the Privacy Policy; or
• where legally required.

To the maximum extent permitted by law, Cernaro is provided on an “as available” basis.

Except for warranties that cannot legally be excluded, Cernaro disclaims implied warranties including merchantability, fitness for a particular purpose, title, and non-infringement.

Cernaro does not warrant that:

• every output will be accurate;
• every source will remain available;
• every integration will remain available;
• every scheduled publication will succeed;
• Cernaro will be uninterrupted;
• Cernaro will be error-free; or
• use of Cernaro will achieve a particular business result.

Nothing in this section excludes mandatory statutory rights.

To the maximum extent permitted by applicable law, Cernaro and its directors, officers, employees, contractors, affiliates, and suppliers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses, including loss of:

• profits;
• revenue;
• goodwill;
• business prospects;
• anticipated savings;
• reputation; or
• data

arising from or relating to the Services, where such exclusion is legally permitted.

To the maximum extent permitted by law, Cernaro’s aggregate liability arising out of or relating to the Services during any twelve-month period will not exceed the greater of:

• the amount you paid to Cernaro for the Services during the twelve months preceding the event giving rise to the claim; or
• USD $100.

These limitations do not apply where liability cannot legally be limited, including mandatory consumer rights or other non-excludable liability.

Some jurisdictions do not allow particular exclusions or limitations, in which case those limitations apply only to the maximum extent legally permitted.

If you use Cernaro for business or professional purposes, you agree to defend, indemnify, and hold harmless Cernaro and its affiliates, officers, directors, employees, and contractors from third-party claims, damages, liabilities, reasonable costs, and reasonable legal fees arising from:

• Customer Content you provide;
• content you publish through Cernaro;
• your infringement of third-party rights;
• your unauthorized connection or use of a third-party account;
• unlawful use of Cernaro;
• your material violation of these Terms; or
• fraud or willful misconduct by you.

This obligation applies only to the extent permitted by applicable law and only to losses reasonably attributable to the relevant conduct.

Cernaro will provide reasonable notice of an indemnified claim and allow reasonable participation in the defense.

This section does not apply to consumers where such an obligation would be prohibited or unfair under applicable consumer law.

Nothing in these Terms excludes or limits rights or remedies that applicable consumer law says cannot be excluded.

In particular, if applicable law provides non-excludable guarantees regarding digital products or services, those guarantees remain in effect.

Any warranty disclaimer, liability limitation, cancellation term, refund term, or indemnity in these Terms applies only to the extent legally enforceable.

You are responsible for your use of Cernaro and must comply with applicable:

• privacy laws;
• copyright laws;
• advertising laws;
• anti-spam laws;
• consumer laws;
• platform rules;
• sanctions;
• export laws; and
• other applicable regulations.

We may update these Terms to reflect:

• changes to Cernaro;
• legal requirements;
• security requirements;
• new features; or
• business changes.

Changes will apply prospectively.

If a change materially affects an existing paid subscription, we will provide additional notice where required by law.

Continued use after an effective change constitutes acceptance where legally permitted.

These Terms are subject to applicable law. Nothing in these Terms excludes or restricts rights, remedies, protections, or jurisdictional rights that applicable law does not permit Cernaro to exclude or restrict.

Disputes relating to the Services will be handled in accordance with applicable law and any mandatory jurisdictional requirements.

Where Cernaro and a customer have entered into a separate written agreement governing disputes, that agreement applies instead of this section.

Legal, privacy, copyright, and security notices to Cernaro may all be sent to:

Cernaro Inc.
admin@cernaro.com

Cernaro may provide notices to you through your account or the email associated with it.

You may not transfer these Terms without Cernaro’s written consent, except as permitted by applicable law.

Cernaro may transfer these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale of substantially all relevant assets.

Any assignment remains subject to applicable consumer law.

If a provision is found unenforceable, it will be enforced to the maximum lawful extent or removed where necessary.

The remaining provisions will continue in effect.

Failure to enforce a provision does not waive the right to enforce it later.

These Terms, the Privacy Policy, applicable order or checkout terms, and any additional agreement expressly incorporated into them constitute the agreement governing your use of Cernaro.

If you enter into a separately signed enterprise agreement with Cernaro, that agreement controls to the extent it expressly conflicts with these Terms.

Cernaro Inc.
admin@cernaro.com

You can also contact us through the website.